These Terms of Service ("Terms") describe the conditions that apply when you access the Celsiu website, purchase our products, or use any services provided through our online store. By using the website or completing a purchase, you agree to these Terms.
1. Using Our Website
You may access and use Celsiu's website for lawful shopping and other legitimate purposes.
You agree not to use the website in a way that could damage its operation, compromise its security, interfere with other customers, or violate applicable laws.
If you provide information to us, you are responsible for ensuring that the information is accurate and up to date.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, specifications, ingredients, package information, pricing, and availability accurately.
However, the appearance of products may vary slightly from website images due to photography, lighting, or individual screen settings.
For functional beverages and other consumable products, customers should review the product label and product-page information before purchasing or consuming the product.
Product availability, descriptions, prices, and other information may be changed or corrected at any time.
3. Product Use
Products should be used only as directed on the applicable product packaging or product information.
Celsiu does not represent that every product is appropriate for every individual. Customers are responsible for reviewing applicable ingredients, allergen information, directions, warnings, and other product information before use.
If you have questions about whether a particular product is appropriate for you, consult an appropriately qualified healthcare professional before purchasing or consuming it.
4. Orders
Placing an order through our website is a request to purchase the products selected during checkout.
An order becomes accepted when payment has been successfully authorized and the order is confirmed.
We may decline or cancel an order when reasonably necessary, including because of:
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Insufficient inventory
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Incorrect product or pricing information
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Payment authorization problems
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Suspected unauthorized or fraudulent transactions
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Technical errors
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Shipping or fulfillment limitations
If we cancel an order after payment has been collected, any applicable amount will be returned through the original payment method.
5. Pricing and Taxes
Unless otherwise stated, prices on our website are shown in U.S. Dollars (USD).
Prices and promotional offers may change without prior notice. The applicable product prices, taxes, shipping charges, and total amount due will be presented during checkout before payment is submitted.
You are responsible for providing accurate billing information and using a payment method that you are authorized to use.
6. Payment Processing
Online payments are processed through Shopify and applicable payment providers.
By submitting a payment, you confirm that the payment information provided is accurate and that you are authorized to complete the transaction.
For security purposes, Celsiu will never require you to send complete payment-card credentials through ordinary email or telephone communication.
7. Shipping
Shipping availability, processing times, estimated delivery periods, tracking, and delivery-related matters are described in our Shipping Policy.
Delivery estimates are provided for guidance and are not guaranteed arrival dates. Carrier delays, weather, holidays, incorrect addresses, and other circumstances outside our reasonable control may affect delivery.
8. Returns and Refunds
Our Refund Policy explains the conditions and procedures applicable to returns, refunds, damaged products, and order cancellations.
Because Celsiu sells functional beverages and other consumable products, certain opened or consumed products may not qualify for discretionary returns.
Nothing in our policies is intended to restrict consumer rights that cannot legally be excluded.
9. Intellectual Property
The content displayed on the Celsiu website, including text, product photographs, graphics, logos, page designs, layouts, and other materials, is owned by Celsiu or used with permission from the applicable rights holder.
You may use the website for personal shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without appropriate authorization.
10. Reviews and Feedback
Customers may have opportunities to submit reviews, comments, feedback, photographs, suggestions, or other material.
By submitting content, you represent that you have the right to provide it and that it does not violate applicable law or another person's rights.
To the extent permitted by law, you grant Celsiu permission to use, reproduce, display, and distribute submitted content for legitimate business purposes.
We may remove content that we reasonably believe is unlawful, misleading, offensive, defamatory, infringing, fraudulent, or otherwise inappropriate.
11. Activities That Are Not Permitted
You may not use our website to:
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Engage in unlawful activity
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Attempt to obtain unauthorized access to accounts or systems
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Introduce malicious software or harmful code
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Interfere with website security or functionality
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Impersonate another individual or organization
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Collect personal information without authorization
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Copy or scrape website content through unauthorized automated methods
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Conduct fraudulent transactions
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Send spam, phishing messages, or harmful communications
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Circumvent technical restrictions or security measures
We may restrict or terminate access where reasonably necessary to protect the website, customers, or business.
12. Third-Party Providers
Certain functions of our store may depend on third-party providers, including payment services, shipping companies, analytics platforms, advertising services, technology providers, and customer-support tools.
Third-party providers may operate under their own terms and privacy policies. Celsiu is not responsible for independent services or websites that we do not control.
13. Shopify Platform
The Celsiu online store is operated using Shopify, which provides the ecommerce infrastructure supporting our website and checkout functions.
Purchases made through our store are transactions between Celsiu and the customer. Shopify is not the seller of the products offered by Celsiu and is not responsible for products purchased through our store.
For additional information about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy.
14. External Links
Our website may contain links to third-party websites or resources.
These links are provided for convenience and do not necessarily mean that Celsiu endorses or controls the linked website.
We are not responsible for the content, availability, security, or privacy practices of external websites.
15. Disclaimer
To the fullest extent permitted by applicable law, our website and related services are provided on an "as available" basis.
We do not promise that the website will always operate without interruptions, technical problems, inaccuracies, or security issues.
Nothing in these Terms limits a legal right or consumer protection that cannot lawfully be limited or excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Celsiu and applicable service providers will not be responsible for indirect, incidental, special, consequential, or similar damages arising from the use of our website or services.
Any limitation in this section applies only to the extent permitted under applicable law.
17. Indemnification
To the extent permitted by law, you agree to be responsible for claims, losses, liabilities, or expenses arising from your violation of these Terms, unlawful use of the website, or infringement of another person's rights.
This provision does not apply to the extent such responsibility cannot legally be imposed.
18. Suspension or Termination
Celsiu may restrict, suspend, or terminate access to the website when reasonably necessary, including where a user violates these Terms, applicable law, or website security requirements.
Terms that are intended by their nature to remain effective after termination will continue to apply.
19. Applicable Law
These Terms are subject to applicable federal and state laws of the United States and the laws applicable to the jurisdiction in which Celsiu operates.
Nothing in these Terms is intended to remove mandatory consumer protections available under applicable law.
20. Updates to These Terms
We may revise these Terms when our business practices, website features, products, services, or legal obligations change.
The revised version will be posted on this page with an updated date. Continued use of the website after the revised Terms are published constitutes acceptance of the updated Terms to the extent permitted by law.
21. Contact Information
Questions about these Terms may be directed to:
Celsiu
Email: support@celsiusiul.shop
Phone: +1 (972) 653-3514
Address: 247 W Utica St, Buffalo, NY 14222, United States.